Amar Game Terms & Conditions – What You Need to Know Before You Play

These terms apply to all users of the Amar Game (amargame.best) website and mobile application. By browsing the site, creating an account, or using any of our services, you are entering into this agreement.

Amar Game is an online entertainment platform for users in Bangladesh. It is operated by the Amar Game management authority, which can be reached at support@amargame.best.

• These terms are published in Bangla and shall be interpreted under the laws applicable in Bangladesh.
• You must be at least 18 years old to use any of our services.
• Amar Game reserves the right to restrict or suspend services in specific regions where required by judicial order or legal obligation.
• In the event of any conflict between the English and Bangla versions, the Bangla version shall prevail.

To open a valid account on Amar Game, you must provide accurate and truthful information. Registering with false details may result in account termination and balance forfeiture.

Registration Terms

• Only one account may be registered per phone number or email address.
• The name used during registration must match the name on your national identity card.
• Different members of the same household may open separate accounts, but multiple accounts from the same IP address may be flagged as suspicious.
• Keeping your password confidential is your responsibility. Allowing anyone else to access your account is strictly prohibited.

KYC Verification Process

KYC (Know Your Customer) verification is required for withdrawals above a certain amount. You'll need to submit scanned copies of your National ID, passport, or birth registration certificate. Verification is typically completed within 12–24 hours.

All deposits and withdrawals on Amar Game are processed through secure, encrypted channels. The key payment terms are outlined below.

• Withdrawals can only be made to a payment method registered in your own name. Transfers to third-party accounts are not permitted.
• It is recommended that the deposit source and withdrawal destination be the same payment method.
• If a chargeback or payment dispute is raised, the associated account will be placed under investigation and withdrawals may be temporarily suspended.
• Amar Game is not responsible for delays caused by the individual limits of banks or mobile banking services.
• Network fees may apply to crypto withdrawals and will be borne by the user.

Specific rules apply across all games and betting on Amar Game to ensure fair play for everyone. These rules apply equally to all users.

Sports Betting

• Once a bet is confirmed, any subsequent changes to the odds will not apply to that bet.
• If a match is cancelled, your stake will be refunded. However, if the match is rescheduled, the original bet will remain valid at the original odds.
• If incorrect odds are displayed due to a technical error, Amar Game reserves the right to void the affected bet.
• The maximum bet per event is set individually for each market.

Live Casino & Slots

• All game outcomes are determined by a certified RNG – there is no possibility of manipulation.
• In the event of a disconnection during a Live Casino game, the last applicable result will be considered valid.
• Winnings from free spins or demo mode cannot be withdrawn directly – withdrawals apply only to winnings earned with real money.

Amar Game periodically offers deposit bonuses, cashback, free bets, and special promotions. Each offer has its own terms, which are clearly stated in the offer description.

Wagering Requirement

To withdraw bonus or free bet funds, you must complete a specified wagering amount. This is known as a wagering or turnover requirement. For example, a ৳1,000 bonus with a 5x wagering requirement means you must place ৳5,000 in bets before withdrawing.

• If the wagering requirement is not completed within 30 days of receiving a bonus, the bonus will be forfeited.
• Weekly cashback is generally available with no wagering requirements.
• Multiple bonuses cannot be active at the same time unless the offer explicitly states otherwise.
• If a withdrawal is made before the wagering requirement is completed on a bonus-linked account, the bonus balance will be forfeited.
• Attempting to claim bonuses from multiple accounts on the same device or IP address constitutes bonus abuse.

The following activities are strictly prohibited on Amar Game. Involvement in any of them will result in immediate permanent account closure and balance forfeiture.

• Placing bets or playing games using bots, scripts, or any automated software.
• Claiming bonuses repeatedly using multiple accounts (bonus hunting).
• Deliberately exploiting any technical glitch on the platform.
• Attempting to gain unauthorised access to another user's account.
• Running fraudulent offers or phishing campaigns using the Amar Game name or logo.
• Money laundering or processing funds from illegal sources through the platform.
• Harassing or threatening other users.

Amar Game may close or suspend an account either on its own initiative or at a user's request. The two situations are handled quite differently.

User-Requested Closure

To close your account yourself, email us at support@amargame.best. You will be given the opportunity to withdraw any remaining balance before the account is closed.

Amar Game-Initiated Closure

• If evidence of a Terms & Conditions violation is found, your account may be terminated without prior notice.
• If documents are not submitted within the specified timeframe after a KYC verification request, the account will be suspended.
• An account may be frozen pursuant to a court order or directive from a legal authority.
• Accounts inactive for an extended period (12 months) may be permanently closed after an inactivity fee is deducted.

Amar Game services are provided on an "as is" basis. Amar Game's liability is limited in certain circumstances.

• Amar Game is not liable for service disruptions caused by faults on the part of third-party internet service providers.
• Amar Game cannot provide compensation for service delays caused by force majeure events such as natural disasters, cyberattacks, or power outages.
• Amar Game will not be held responsible if a user's password is compromised due to their own negligence.
• Amar Game does not offer compensation for losses or unmet profit expectations from gaming.

Amar game keeps your personal information strictly confidential. For full details, please visit our Privacy Policy page.

• Information provided at registration is used solely for service delivery and verification purposes.
• Financial information is not shared with third parties, except where required by law, in which case it may be disclosed to the relevant authorities.
• Cookies and tracking technologies are used to improve our service. You can manage cookie preferences through your browser settings.
• Certain data may be retained for legal compliance purposes even after an account has been closed.

Any dispute or complaint with Amar Game should first be raised directly through our support channel. We believe most issues can be resolved through open communication.

Steps to Submit a Complaint